Platform Features

Jagware's 145+ modules cover every aspect of misdemeanor probation case management — from first contact to case closure.

Case Management

  • Create and manage individual probationer case files with full offense history
  • Track case conditions, special provisions, and officer assignments
  • Automated alerts for upcoming hearings, violations, and expiration dates
  • Document attachment and secure file storage per case

Probationer Tracking

  • Real-time status tracking for active, inactive, and closed cases
  • Address verification and contact information management
  • Employment and education records with verification workflows
  • Warrant status integration with state law enforcement databases

Payment & Restitution

  • Multi-fee-type ledger: fines, court costs, supervision fees, restitution
  • Cash, check, and online payment recording with receipt printing
  • Automated payment plans with delinquency escalation alerts
  • Restitution disbursement tracking to victims and court accounts

Drug Testing

  • Random and scheduled test assignment with officer notification
  • Chain-of-custody documentation from collection to lab result
  • Lab result import and automatic case note generation
  • Positive result violation workflow with supervisor approval

Electronic Monitoring

  • GPS ankle monitor enrollment and daily compliance reporting
  • Curfew zone configuration with real-time breach alerts
  • Equipment inventory and assignment tracking
  • Vendor integration support for major EM providers

Court & Docket Integration

  • Import court orders, sentencing information, and probation conditions
  • Docket date sync with automatic officer calendar reminders
  • Court appearance tracking and continuance documentation
  • Direct data exchange with supported court management systems

Reporting & Analytics

  • Standard state-required monthly and annual compliance reports
  • Custom report builder for caseload, revenue, and violation metrics
  • Executive dashboards with county-level KPIs
  • Export to PDF, Excel, and CSV; bulk reporting for audits

Administrative Tools

  • Role-based access control (officers, supervisors, administrators)
  • Multi-county organizational hierarchy and case transfer workflows
  • Audit log for all user actions and data changes
  • Configurable workflows, checklists, and notification templates

API & Integrations

  • REST API for integration with third-party justice systems
  • SSO support via Active Directory and SAML 2.0
  • Lab, payment processor, and EM vendor webhook integrations
  • Data migration tooling from legacy probation software